APX Alarm Stories » Home security

APX Alarm Protects Family from Burglary Attempt

admin — Mon, 02 Nov 2009 17:16:35 +0000

On February 3, 2009, I received a call from APX Alarm Company alerting me about a possible intrusion located at the rear window of my home. I requested for the operator to contact the police and have them to check out to my home. Within a few minutes my daughter called and advised APX needed me to come home because the police observed broken glass from the window.

When I arrived, the police were waiting for me in my backyard, examining the broken window. The police were given entry into the house to secure the premises. Due to the quick response of APX, the potential intruder had not been able to gain entry. Later that evening, I received a call around 8:00 p.m. from APX, asking if there was anything additional they could do to assist in the matter.

I am very grateful to experience such diligence and dedication from APX Alarm Company.

APX Alarm Technicians helpful and courteous

admin — Thu, 19 Mar 2009 22:35:53 +0000

“Hi i am currently a customer at N Waller and I wanted to let someone know how great of a technician you have on staff. My system was installed by Omar who was very helpful and very courteous. He installed the system in very timely manner and I wanted to inform some one of the great job he has done. If I had grade on scale from 1 to 10, he would definitely be off the 10++++++++++++++.”

I am a new customer with APX Alarm Systems

admin — Thu, 19 Mar 2009 21:48:04 +0000

I am a new customer with APX Alarm Systems. My name is Cheryl D & I wanted to send an email to your company acknowledging the commitment and professionalism of 2 of your employees. My system was just installed today, in what turned out to be a moderately complicated process involving my DSL modem; difficulty with my land line & bad wiring from a previous home security installation company. Your 2 installers: Robert Y. & Allan M. were both professional & patient (as I was originally 35 minutes late arriving home for my scheduled appointment time) and the job required a considerable increase in time. I just wanted to thank them & let your company know of their kindness & dedication to completing my installation today. I felt they took their time answering my questions & addressing all concerns. Thanks again for beginning my relationship with your company in a positive way.“

-Cheryl D.

APX Alarm is the best…

admin — Thu, 19 Mar 2009 21:40:29 +0000

“Thank you for your consideration and the final decision regarding your acceptance of my preferred option to retain our services/accounts from APX. From my experience as an administrator for a large corporation, I know that such out of policy decisions are are challenging and require personal and corporate effort.”

“This is a reflection of the kind of customer service I have come to observe from APX. I will speak well of you and your company to others.”

“I shall find it an easy thing to be patient with you for the two or so weeks until this transfer from SAI is complete.”

“Thanks to you, Vice President Inbar and Ms. Lindsay Grauling for your thoughtfulness in approving and implementing our rather unusual request.”

-Larry W.