APX Alarm Stories » Customer Service

We found APX Alarm a pleasure to work with.

admin — Thu, 19 Mar 2009 22:18:30 +0000

“We found APX Alarm a pleasure to work with. They were very courteous and did their job well, even cleaned up the work space when they were finished. We now feel much safer in or out of our home knowing that if anything should happen we are protected.“

Donna S.

Apex Alarms’ customer service is outstanding

admin — Thu, 19 Mar 2009 22:06:47 +0000

“This is unheard of! Never have I had a service concern come back to me this quickly from anyone. Your professionalism, and devotion to customer service is outstanding, now I know that I have made the right choice. You have a customer for a very long time.”

“Thanks again.”

R. R

The staff from APX Alarm Security Solutions have been nothing less than most favorably impressionable.

admin — Thu, 19 Mar 2009 22:04:48 +0000

“On July 24, 2007, we had your alarm system installed.”

“I want to congratulation you on the professional staff that sold, installed and performed maintenance on the system.”

“Your Representative sold the system and was professional and courteous in all respects of the transaction. He listened to our concerns and answered all of our questions. A very impressive young man.”

“Your technician who installed the system the day it was purchased. He also displayed professionalism to the highest degree.”

“On August 3, 2007, we lost our telephone service. Your staff came to our rescue. Your rep Alex responded immediately to our call. Our telephone service gave us a window of 2 1/2 days before they would check the service. Your company was here the day we called. Alex had telephone service back in our house within 1/2 hour.”

“The staff from APX Alarm Security Solutions that we have encountered have been nothing less than most favorably impressionable. Thus far we have been most satisfied with the system. When we are asked how we like it, our comment is – the personnel have been wonderful, but, hopefully we will never have the occasion to find out just how great it is. In any event, we highly recommend your company, based strictly on the service from your staff. Congratulations on the professional young men we have been fortunate enough to meet.”

-Ben B.

APX Alarm really came through.

admin — Thu, 19 Mar 2009 22:00:04 +0000

“Thank you so much for the speedy reply to my problem. Your thoughtfulness came through loud and clear. As I explained in my email, my situation is pretty stressful and I am doing my best to keep things running smoothly. Conflict doesn’t fit into my daily schedule and to have someone like yourself take control and resolve this situation is very much appreciated!”

“Shortly after I received your email, I received a call from your service dept. to schedule the job. On Wednesday, your service person, (Steve) arrived at the scheduled time and installed the sensor. I must say, Steve was one of the most efficient, kind, and pleasant persons I’ve encountered in a long time. You must pass this compliment on to him. The older I get, the more I appreciate people like Steve.”

“Again, thank you for your kindness and help in this matter.”

-Mary M.