When I arrived, the police were waiting for me in my backyard, examining the broken window. The police were given entry into the house to secure the premises. Due to the quick response of APX, the potential intruder had not been able to gain entry. Later that evening, I received a call around 8:00 p.m. from APX, asking if there was anything additional they could do to assist in the matter.

I am very grateful to experience such diligence and dedication from APX Alarm Company.

Sonny’s stroke occurred in a stairwell on a normal day. He was taking care of his granddaughter. “Something didn’t feel right,” Rast says. “And then the lights went out.”

This is the point where Sonny’s tone changes and his story becomes unique. Using his APX Alarm medical pendant to activate his security system, Sonny Rast called for help from his stairwell during the onset of a stroke. Without the medical pendant, without APX alarm’s two-way voice capability that let Sonny talk with first responders directly through his alarm panel, his story would have ended differently.

Like any stroke victim, Sonny understands the weight of time. He understands that he’s able to share his story today because paramedics were at his side within minutes. “You cannot find a way to describe how comfortable it makes one feel that at the touch of a button, in a matter of seconds, there is somebody hovering over you to save your life,” he explains. But ultimately no explanation is needed. The simple realization that APX was there when minutes mattered is good enough for Sonny.

“They told me if I would have laid down, I probably would not have woken up. Very, very scary to know that I was inches away from death. Apx saved my life, ”Dominicque’ka told us. With Apx built-in fire protection, she trusted the system. Emily is Dominique’kas’ nice and is taken care of each day by her Grandmother Cook. APX made all the difference for Emily and what her life would be like going forward.

Today, with their house still standing, grandmother, daughter, granddaughter and niece all know the power of having APX in their lives.

Donna S.

“Thanks again.”

R. R

“I want to congratulation you on the professional staff that sold, installed and performed maintenance on the system.”

“Your Representative sold the system and was professional and courteous in all respects of the transaction. He listened to our concerns and answered all of our questions. A very impressive young man.”

“Your technician who installed the system the day it was purchased. He also displayed professionalism to the highest degree.”

“On August 3, 2007, we lost our telephone service. Your staff came to our rescue. Your rep Alex responded immediately to our call. Our telephone service gave us a window of 2 1/2 days before they would check the service. Your company was here the day we called. Alex had telephone service back in our house within 1/2 hour.”

“The staff from APX Alarm Security Solutions that we have encountered have been nothing less than most favorably impressionable. Thus far we have been most satisfied with the system. When we are asked how we like it, our comment is – the personnel have been wonderful, but, hopefully we will never have the occasion to find out just how great it is. In any event, we highly recommend your company, based strictly on the service from your staff. Congratulations on the professional young men we have been fortunate enough to meet.”

-Ben B.

“Shortly after I received your email, I received a call from your service dept. to schedule the job. On Wednesday, your service person, (Steve) arrived at the scheduled time and installed the sensor. I must say, Steve was one of the most efficient, kind, and pleasant persons I’ve encountered in a long time. You must pass this compliment on to him. The older I get, the more I appreciate people like Steve.”

“Again, thank you for your kindness and help in this matter.”

-Mary M.

-Cheryl D.

“This is a reflection of the kind of customer service I have come to observe from APX. I will speak well of you and your company to others.”

“I shall find it an easy thing to be patient with you for the two or so weeks until this transfer from SAI is complete.”

“Thanks to you, Vice President Inbar and Ms. Lindsay Grauling for your thoughtfulness in approving and implementing our rather unusual request.”

-Larry W.