“Thank you so much for the speedy reply to my problem. Your thoughtfulness came through loud and clear. As I explained in my email, my situation is pretty stressful and I am doing my best to keep things running smoothly. Conflict doesn’t fit into my daily schedule and to have someone like yourself take control and resolve this situation is very much appreciated!”
“Shortly after I received your email, I received a call from your service dept. to schedule the job. On Wednesday, your service person, (Steve) arrived at the scheduled time and installed the sensor. I must say, Steve was one of the most efficient, kind, and pleasant persons I’ve encountered in a long time. You must pass this compliment on to him. The older I get, the more I appreciate people like Steve.”
“Again, thank you for your kindness and help in this matter.”
-Mary M.